Warranty
Replacement Warranty
At the time of sale, Johnston Kennels believes the puppy to be free of parasites, healthy and a sound puppy of pet quality. The puppy is current on vaccines for his or her age and has been properly weaned. A licensed veterinarian has examined your puppy no more than 9 days prior to delivery. A certificate of health was issued by the attending veterinarian for this puppy. The standard health examination includes: 1) Heart and lungs 2) Internal and external parasites 3) Coat and skin condition 4) Knee and hip joints 5) Eyes, ears and mouth 6) General Appearance of the puppy. A fecal exam has also been performed.
Your puppy has been treated against internal and external parasites. Your puppy has received preventive vaccinations for Kennel Cough, Canine Distemper, Para Influenza, and Parvo virus. No vaccines are to be given within the first 10 days of receipt of the puppy. Your puppy has been vaccinated according to age and additional vaccines could cause illness or fatality. If any vaccines are given within the first 10 days, without consent of Johnston Kennels, the Replacement / Health Warranty is null and void. A complete shot record, with dates and lot numbers and de-worming schedule will be included in the delivery of your puppy. Your puppy has been properly weaned from its mother and being fed a high quality puppy food in dry form.
Buyer may wish to present this puppy to a licensed veterinarian of his or her choice for a routine health screening in no more than three (3) business days of receipt of the puppy. (Please notify Johnston Kennels of the date of the exam by email or telephone, if one will be scheduled.) Buyer agrees to assume all cost for the initial health screening exam and or any subsequent exams and or any services or medical treatments preformed by a licensed veterinarian. No reimbursement will be made to any veterinarian or buyer for veterinarian services by Johnston Kennels without prior expressed written consent of Johnston Kennels. If your veterinarian detects a life threatening problem within that time, Johnston Kennels must be notified IMMEDIATELY. This health warranty does not cover non life-threatening conditions such as coccidiosis or giardia. Nor does it cover temporary disorders such as hypoglycemia, or other non life-threatening disorders such as uneven bite, undescended testicles, cherry eyes, inguinal or umbilical hernias, or patellar dislocations. This warranty does not cover conditions caused by the following: Poor nutrition, over supplementation, mistreatment, trauma injury from jumping or falling, and accidents not in the breeder’s control.
Upon initial exam should the attending licensed veterinarian diagnose any life threatening condition or conclude that the puppy is defective and unfit for purchase, notify Johnston Kennels immediately. You must send a complete report from your vet detailing the condition complete with the AVID microchip number of the puppy. Failure to notify Johnston Kennels of veterinarian’s report and the microchip identification number of the puppy within two (2) business days will void and nullify the Replacement Health Warranty. If the buyer decides to keep the puppy after said veterinarian detects a problem, Johnston Kennels will not be responsible for any veterinary costs incurred.
Should the Replacement Health Warranty become applicable: all documents pertaining to the puppy must be returned to Johnston Kennels at the expense of the buyer. Documents include: Registration Application, original Health Certificate, all reports prepared by the attending licensed veterinarian, shipping manifest, etc. Failure to comply will void and nullify the Replacement Health Warranty.
Upon completion of the buyer’s claim requirement, buyer then has the right to select a replacement puppy of equal value but not to exceed the value of the original purchased puppy. If a suitable replacement puppy is not available upon request of the buyer, said replacement will be made when a suitable replacement puppy becomes available. Replacement cost, i.e. replacement puppy and freight only will be at the expense of Johnston Kennels. This Replacement Warranty is exclusive to replacement only. Johnston Kennels reserves the right to make determination that both parities are better served by offering the buyer a refund in lieu of a replacement puppy. This decision is at the discretion of Johnston Kennels.
Puppies sold out of the house will not be microchipped unless you request
a microchip which is additional fee.
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